Twitter, like any tool, can be misused. This can happen intentionally or by accident. What are some of risks of using Twitter at work?
Twitter is a tool used to share information. With this in mind, the risks of using Twitter are primarily focused on two things, the information displayed on Twitter and the software that is used to post on Twitter.
Information disclosure is the number one risk with Twitter. Not all disclosure is purposeful, and at times different pieces of data can be puzzled together. This sort of operational information can put your company at risk from its competitors. Small pieces of information can be cobbled together for a competitor to gain insight into your operations or products.
Secondly, Twitter has a website to “tweet” from as well as a myriad of 3rd party applications. These applications are coded in many different languages and frameworks. Every piece of software installed adds to the attack surface of your desktop systems. Care should be taken in who can install software.
Restrictions should be put in place on Twitter, just as restrictions should be in place for other “2.0″ sites such as Facebook, MySpace, Identi.ca, et al. Only authorized users should have access to these sites and tools to limit exposure of your operations and reputation.
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